Quick Takes During COVID-19 Series

Ep 1: Developing Others When No One is Around

With COVID-19 forcing organizations to work from home to flatten the curve, developing others has become a challenge. In this episode, I, PhD, MPA, a leadership development expert speak with Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors about strategies Medicaid leaders can use to continue developing their staff at a distance. View accompanying tip sheet and video:

Ep 2: Delegating While Working Remotely

Delegating projects or tasks during a pandemic means doing so virtually, which creates obstacles that would not be there if it were in person. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19, I speak with Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, about ways state leaders can improve their delegating skills to better serve their staff and provide opportunities for personal development while working remotely. View accompanying tip sheet and video:

Ep 3: Building and Using Relationships during COVID-19

Working remotely during COVID-19 can make relationship building a challenge. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19, I, a leadership development expert, speak with Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, about opportunities for state leaders to create and foster relationships virtually. View accompanying tip sheet and video:

Ep 4: Using Emotional Intelligence to Influence

One of the greatest challenges for those in leadership roles is learning how to influence without formal authority. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19, I, PhD, MPA, a leadership development expert, speak with Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, about how state leaders can leverage the skills associated with being emotionally intelligent to influence change on a personal and organizational level. View accompanying tip sheet and video:

Ep 5: Addressing Employee Underperformance

Underperformance in any situation is a complex and challenging issue for leaders to address whether working in-person or virtually. In this episode, I, PhD, MPA, a leadership development expert, speak with Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, about tips to address employee underperformance while working virtually — though these tips are just as effective and relevant in person, as well. View accompanying tip sheet and video:

Ep 6: Addressing VUCA as a Leader

The COVID-19 pandemic, economic uncertainties, and the racial injustices left unaddressed for generations have led to the volatileuncertaincomplex, and ambiguous environment we are all working within today. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, and I, a leadership development expert, and share five tips for leaders to address today’s VUCA challenges within their organizations. View accompanying tip sheet and video:

Ep 7: Using Vision as Coherence During Unsettling Times

To ensure all levels of an organization have a leadership vision, Medicaid leaders must be able to provide coherence to those around them. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19, Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, and I, PhD, MPA, a leadership development expert, discuss how vision coherence is important for effective leadership. View accompanying tip sheet and video:

Ep 8: Pivoting to Strategy During COVID-19 and Beyond

Once past coping with immediate needs during difficult times, Medicaid leaders must be able to pivot to develop strategies that can guide the organizational response in the coming months. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19, Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, and I, PhD, MPA, a leadership development expert, discuss the need to develop strategy and provide a framework for Medicaid leaders to consider when making decision on strategy. View accompanying tip sheet and video:

Ep 9: Enlisting Others to Achieve Goals

An effective leader needs to know how to enlist others to achieve goals, but this can be a new challenge when everyone is working remotely during the COVID-19 pandemic. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, and I, PhD, MPA, a leadership development expert, discuss best practices for enlisting others to achieve goals, including a list of tactics to avoid. View accompanying tip sheet and video:

Ep 10: Dealing with Extended Sheltering During COVID-19

As the COVID-19 pandemic continues, most of us remain sheltered at home. Many people are becoming fatigued by the loss of boundaries between work and personal time — especially as summer is often a time to recharge. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19, Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, and I, PhD, MPA, a leadership development expert, discuss practical tips to combat the challenges of extended sheltering time. View accompanying tip sheet and video.